Privacy Policy

1. Introduction

Mentoring Standard values the privacy of our customers and users. We collect and manage customer data in accordance with our company values:

  • Respect
  • Trust
  • Transparency
  • Personal and professional growth
  • Community
  • Passion about the work

Mentoring Standard provides this Privacy Policy to inform

  • Users of our website
  • Requestors of products and services
  • Other customers

about our practices regarding collection, use, and disclosure of personal and organizational information. We gather information from these groups through our website and through the use of our products and services.

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.  In this document, “we”, “our”, or “us” refers to Mentoring Standard, and “you” or “your” refers to users, customers, and requestors of services and products.

This document is part of Mentoring Standard’s Terms of Use and by using Mentoring Standard’s services you agree to the terms of this Privacy Policy and the Terms of Use. Please read the Terms of Use in their entirety, and refer to those for definitions and contacts.

2. Your Consent

You should read this entire Privacy Policy before submitting information to Mentoring Standard or using any Mentoring Standard website. Whenever you submit information via a Mentoring Standard website or otherwise to Mentoring Standard, whether online or offline, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

3. Children’s Online Privacy Protection Act (COPPA) Requirements

Mentoring Standard may certify adult mentors who may work with adults and/or with children under the age of 13, and Mentoring Standard may assess and accredit mentoring programs run by adults for participants who may include either/both adults and children under the age of 13 years.  Our website and services are not directed to children and we do not knowingly collect or publish any personally identifiable information from children under 13 years of age through our sites.

4. Information We Collect

Mentoring Standard is committed to protecting your data, with physical and process-based security. If you have any questions about the information below, please email dickinson@mentoringstandard.comMentoring Standard may collect personal or organizational data from users both online and offline. In many cases, such information will be collected directly from you, such as through a transaction or inquiry, or your submission of a form, registration, or communication to us. Information may also be gathered from third-party sources (including publicly available data, consumer reporting agencies, other companies, and referrals) and through your activities and interactions with us. We may combine data collected from these disparate sources unless we tell you otherwise.

Mentoring Standard collects data about its customers in a number of ways. In this and following sections, we describe what types of personal and organizational data we collect, the ways we collect it, and how we use it. This list is not necessarily exhaustive, given that these activities can vary from time to time.

The types of personal and/or organizational data typically collected by Mentoring Standard may include the following, depending on your activities or the services you request:

  • Contact information, such as name, title, address, postal code, country telephone numbers, email address, company name, and similar data.
  • Personal/demographic information, including gender and education.
  • Professional information such as employment, professional organization affiliation, and other data provided when you request one of our services.
  • Experience and information associated with participating in mentoring programs, or the process of being certified, assessed or accredited for mentoring.

As you use our website or services, we may collect certain information about the computer or devices you use to access the website or Services. For instance we may collect and analyze data such as IP addresses and the city, state, and country from which you accessed the website. We may also collect information related to the ways in which you interact with the Services and website such as pages viewed, the amount of time spent on a particular page, and other similar information. We may use third party analytics providers and technologies to assist in collecting this information.

5. What We Do With the Information We Collect

We only use your identifiable personal or organizational information to provide you with Mentoring Standard services or to communicate with you about those services or our website. We will periodically anonymize and aggregate information we collect from you and other individuals or organizations so the information does not identify you or the organization. Our use and disclosure of anonymized and aggregated information is not subject to any restrictions under this Privacy Policy and we may disclose it to others without limitation for any purpose.

Mentoring Standard is operated from the United States. If you are using our services from within the European Economic Area or other non-U.S. territories, please note that any personal information we collect from and about you may be transferred outside the European Economic Area or those other non-U.S. territories for use by Mentoring Standard for any of the purposes described in this Privacy Policy. In addition, because we operate globally, we may make information we gather available to worldwide business units and affiliates under the terms of this Privacy Policy. By providing us with personal or organizational information, you hereby expressly consent to any processing of information you provide us according to this policy.

Mentoring Standard may contact you, by email or other means. For example, Mentoring Standard may send communications (emails, etc.) with regard to services we are providing you, promotions relating to Mentoring Standard, or the use of the our website. If you do not want to receive promotional communications from Mentoring Standard, please opt out when you submit an application.  The Internet industry is currently still working on Do Not Track standards, implementations and solutions and until there is a standard, we do not plan to recognize or respond to browser-initiated Do Not Track signals.

6. How We Share Your Information

Aggregated Reporting

As part of our services, Mentoring Standard may share with our customers aggregated, anonymized data in the form of comparisons and reports. Aggregated, anonymized data from Mentoring Standard may also be published publicly to help disseminate information about mentoring best practises and trends.

Data Sharing

We only use or share personally or organizationally recognizable information you have provided to us when:

  • Doing so is appropriate to carry out your own request;
  • It is needed to enforce our Terms of Use;
  • It is needed to detect, prevent or address fraud, security or technical issues;
  • We are required to do so by law, regulation, or court order or to respond to governmental and/or law enforcement requests;
  • It is needed to otherwise protect our property and/or legal rights, or that of others.


We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). Our Agents are bound by this Privacy Policy.  We may need to share your personal or organizational information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use personal or organizational information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal or organizational information with our Agents.

Information Transfer

We may choose to buy or sell assets. In these types of transactions, user information may be one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information may be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this Privacy Policy.

Links and Third Party Tracking

Our services may contain links to other sites and services. Mentoring Standard is not responsible for the Privacy Policy or other practices employed by sites and services linked to or from our services nor the information or content contained therein. This Privacy Policy pertains solely to information collected by our products and services.  We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your computer, mobile phone, or other device you use to access our services by non-affiliated, third-party ad technology, ad servers, ad networks or any other non-affiliated third parties.

California Privacy Rights

California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to

7. Security

Mentoring Standard takes appropriate safeguards to protect personal and organizational data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. If you have any questions about security of our web site, you can email

8. Changes to the Privacy Policy

We reserve the right to change this policy at any time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you appropriately, such as by posting an announcement on the website or by sending you an email. You are bound by any changes to the Privacy Policy when you use our services after such changes have been first posted.

Should you have any questions or concerns, please write to